Investigative Unit

Overview

As of March 1, 2016, the Office of the Provincial Advocate for Children and Youth will have the legislative authority to conduct investigations into matters concerning a child or a group of children receiving services from a children’s aid society (CAS) or a residential licensee where a CAS is the placing agency. This includes child deaths and critical injuries.

Following the completion of each investigation, the Advocate’s Office will release a public report outlining its findings and recommendations for the Minister, the CAS or the residential licensee to promote the best interest, protection and well-being of children.

As outlined in the bill, the Provincial Advocate cannot commence an individual investigation until the complaint is addressed through an existing complaint process, such as through the Child and Family Services Review Board, the local CAS’s internal complaint or other process.

The Provincial Advocate’s is committed to carrying out thorough, fair and transparent investigations with the goal of better protecting all children and youth in the child welfare system.

If you have any concerns about yourself or someone you know about their experiences with a CAS or a residential licensee where a CAS is the placing agency, please call the Advocate’s Office at: 1-800-263-2841 (toll-free) or 416-325-5669.

We are here for you.


Bill 8, Public Sector and MPP Transparency Act, 2014 and amendments to the Provincial Advocate for Children and Youth Act, 2007
  • Government news release and backgrounder
  • View the Provincial Advocate and Children and Youth Act, 2007 and amendment
  • View the Public Sector and MPP Transparency Act, 2014
  • Hansard for debates

  • Submission to the Standing Committee
  • Submission by the Provincial Advocate's Office - November 2014
  • Media release
  • November 24, 2014
  • November 28, 2014
  • Presentation to the new investigative unit
  • Bill 8
  • Webinar (Bill 8)
  • FAQs

    About the Office of the Provincial Advocate for Children and Youth

    1. What is the Office of the Provincial Advocate for Children and Youth?

    2. What is the purpose of the Advocate's Office?

    3. How are the Provincial Advocate’s powers different from the Ombudsman's?

    4. Who is the Provincial Advocate?


    Contacting the Advocate’s Office

    5. Who can contact the Advocate’s Office for advocacy service?

    6. Who can contact the Advocate’s Office for investigations?

    7. Can a parent, caregiver or another adult call the Advocate’s Office with a concern about a child?

    8. What can I expect when I call the Advocate’s Office?

    9. How long will it take before I hear back from the Office?

    10. Can a friend or family member accompany me to meet with an advocate?

    11. Do I need to disclose my name and other personal information?

    12. What will contacting the Advocate’s Office achieve?

    13. I am a youth with a concern. Will contacting the Advocate’s Office get me into trouble or lead to a withdrawal of services or care?

    14. I am being forced to take anti-depressant medication by my foster parent and the drug is causing serious side effects. Can you help?

    15. I don’t like my group home and want to live elsewhere. Can you help?


    About the Office’s new investigative power

    16. What are the new powers granted to the Advocate’s Office?

    17. What will the Investigative Unit mean for children in care?

    18. What kind of investigations could come to the Office’s attention?

    19. Who is in charge of the Investigations Unit?

    20. How do I know if I should contact the Investigative Unit?

    21. Can the public access a copy of the investigations report?

    22. How long will it take to complete an investigation?

    23. How many investigations do you expect to undertake each year?

    24. How can I get more information about the new Investigative Unit?

    If you have any questions about Bill 8 and the Provincial Advocate's new investigative powers, contact the Office of the Provincial Advocate at: 416.325.5669 or 1.800.263.2814 (toll-free).